Testimonials & Reviews

Nugent Family Counseling

Mental Health Counseling Located In San Jose, Los Gatos, CA & Reno, NV

Nugent Family Counseling always appreciates feedback from our valued patients. To date, we’re thrilled to have collected more than 10 reviews with an average rating of 5 out of 5 stars. Please read what others are saying about Nugent Family Counseling below, and as always, we would love to collect your feedback.


Submitted 05/08/24

When I first started therapy with Laura, I didn’t know what to expect. I had never taken therapy in my life. I had gone through so much in my past from a nasty divorce, to a painful medical condition, layoffs and infertility. I used to feel that I have all the world’s problems. All this was past, when you think you have gotten over your past but you haven’t. I was so lost and I was going through new challenges. Laura helped me find closure from my past. She made me realize that I was strong, the way I handled everything myself then. It was so nice to let go and clear my mind, and talk to someone. I was also going through new challenges when I started therapy- difficulty with my adopted tween daughter, and challenges with in-law living with you during the pandemic among others. It was very overwhelming. Laura listened to my problems patiently, in a non-judgmental way and helped me get through the difficult times. She didn’t want to throw advice, but instead gave me the tools to help me get through. These tools helped me tremendously. I had been such a wreck, why didn’t I take therapy earlier? But better late than never. Emotional health is one of the most important things you can do for yourself. I am grateful to Laura for being very patient with me, because I can be a bunch of nerves and all over the place. I highly recommend Laura.

Kim T.

Submitted 10/31/22

Nugent therapy has changed our lives for the better in so many ways. From the brain mapping to the personal therapy, my son has been able to overcome SO many obstacles and is in the best place he has ever been in his life. My wife and myself receive the parental coaching and therapy and this has enabled our household to run smoothly and with so much less conflict as before. I am more than grateful for all that Nugent therapy has done to help our household overall. I would give the highest recommendation possible for all these amazing people.

Desiree G.

Submitted 07/14/22

I have been working with Laura for several years. And she is surely a part of the board of directors in my life. We have worked through relationship dynamics, career changes, life changes, and more recently our work during the pandemic was key in keeping me grounded, held and supported, and safe. Words can’t describe how invaluable Laura has been to my life and continues to be a therapist that I hold in high regard. She has a great way of listening, getting into my world, and offering tools that have proven useful over the years. I am grateful for her passion and helping people through challenges, and finding ways to celebrate life.


Submitted 04/14/22

Dear Dr. Nugent, We cannot thank you enough for all that you have done for our family. After months of trying to navigate our insurance’s mental health services, we were at our wits end. Not only was it difficult to schedule an appointment with a mental health provider, it was also difficult to retain their services. Finally, out of desperation, we decided to go “private pay” to save our relationship with our daughter. From our first session with you 10 months ago, our relationship with our daughter has improved dramatically. We were struggling and losing hope that the relationship could be repaired. You gave us various tools to communicate with each other, to understand how each of us had different interpretations of the same events, and how to support our daughter in different situations. No matter what difficult issue we were facing, we knew we could work through it with your help at our next session. Although we have now ended our regular sessions, knowing that we have you as a resource to help us in the future gives us a peace of mind.

Vi N.

Submitted 02/22/21

Jade is amazing! My sister really loved seeing her during the week for session, and had nothing but good things to say about her. Jade was always easy to reach and communication was always there. Huge thanks to her for making the whole process of treatment so seamless!

O. A.

Submitted 06/22/20

When I reached out to Brittany, I was going through an exhausting divorce and felt utterly lost in life. Without going into my own problems, I can say that she is a one-of-a-kind therapist: Non-judgmental, caring, intelligent, and extremely positive. In every session, she would listen carefully, take notes, and teach me how to overcome my problems. On more than one occasion, she started the session by discussing new techniques that she had looked into for the issue we discussed in a previous session. After seeing her for 4~5 months, I can confidently say that she gave me the tools needed to fight my battles. Throughout, she never used a label to describe me and what I was going through—and I really appreciate her for this. It is easy to use labels to rationalize actions, but it takes a lot more to listen carefully, avoid labels, and to get to the heart of the problem. As obvious as it may seem, the most important thing that I learned in my sessions with Brittany is that I am enough. And if everything else fails, I still have me to move forward. I’ve been to at least 5 other therapists over the years, and she is easily the best one that I’ve met. I can’t recommend her enough.

R. P.

Submitted 06/09/20

We were fortunate to receive excellent intensive care with Akia Hasan. We moved through a time of our child not attending school to positive interactions, re-establishment of a sleep schedule, and full school attendance. Akia helped us to move forward with new tools of communication and behavior. She came to our home and established a therapeutic relationship. We greatly appreciate Akia Hasan’s skills and guiding us to our roadmap for healthy living. She reached our teen when we could not. We are very grateful for her professional help.

Heather W.

Submitted 06/06/20

Absolutely wonderful.

David M.

Submitted 06/03/20

Excellent experience very professional staff I refer everyone that asks to them.

Amjith R.

Submitted 05/30/20

Brian is an excellent therapist. He has helped my emotional growth in a significant way. I highly recommend him.

Laura S.

Submitted 04/28/20

Dr. Nugent has done an incredible job working with my teenage son. He makes things relevant to a teenager and works on developing coping skills and tactics. I would, without hesitation, recommend Dr. Nugent to any parent and my son would to any teenager.